Frequently Asked Questions
DO YOU DO CUSTOM WORK?
Yes I do! You can find out more about custom orders here and you can connect me here.
HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP?
Art prints usually have a turn around time of 2-3 days to be prepared and shipped. Standard orders are typically processed between 1-3 business days. Please email us if you have any questions about your order. Personalized orders typically ship in about 2–3 weeks from the order date. Expedited orders are sent same day as long the order is placed by 2PM EST.
DO YOU ACCEPT INTERNATIONAL ORDERS?
Yes, we do. We love international customers and have tried to offer the most reasonable shipping rates possible. In the shopping cart you'll be able to select your country and view the options available to you. If you don’t see your country listed and are interested in placing an order, please email firstname.lastname@example.org and we will be happy to assist you. Please check with your local customs office about rules and regulations that may apply to you
WHAT IS YOUR RETURN AND REFUND POLICY?
Unused and unopened orders may be returned within 15 days of receipt for a refund. Once we receive the returned item(s) the charges will be credited to you (shipping costs are non-refundable). Used, opened, and/or final sale items cannot be returned. This does not apply for personalized orders. Personalized orders are non-refundable once your order is confirmed